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Client Relationship Director

My passion for delivering exceptional client service can be traced back to my days working in hospitality. Anticipating requirements and proactive thinking would ensure I was one step ahead of what someone might need, I would consider reacting to an ask as a failing on my part, that I had missed something I should have foreseen. This passion has stayed with me, for understanding a client’s goals and aspirations, and to constantly deliver and demonstrate value along the way. As Client Relationship Director, I’m responsible for achieving long-term profitable relationships with our key customers. My day-to-day is spent working closely with my experienced client services team who are passionate about making consistent, measurable contributions to our client’s profitability and their customer experiences. When I’m not working, you can find me immersing myself into an imaginative game with my young son. I also have a keen interest for horse racing and relish nothing more than attending a local race meet in Ascot or Windsor. For a slower pace I’ll be seeking solace pursuing all things horticulture, nurturing plants on the family allotment.